About J's Auto Repair Services
J's Auto Repair Services is a company that has demonstrated a commitment to customer satisfaction, particularly in its ability to diagnose and fix complex vehicle maintenance issues that other shops may not be able to identify. However, some customers have experienced delays and inconsistencies in communication, service delivery, and pricing. In some cases, repairs have taken longer than expected, and prices have increased unexpectedly. The company's owner is often unavailable due to travel, which can make it difficult for customers to get timely updates on their vehicles. Despite these issues, J's Auto Repair Services has a loyal customer base, with some customers appreciating the company's ability to provide quick and affordable service. To improve, the company may need to empower its staff to make decisions and improve communication to reduce delays and provide a better overall customer experience. Services offered include electrical repair.
Juan is a great guy, up front, honest and reliable! He does great quality work! I would highly recommend his shop. They got our car fixed in a timely fashion and it runs fantastic now! You can't go wrong using him!
I was looking all around town for a A/C compressor for a reasonable price and J's auto repair shop came through for me. Walked in and was pleasantly greeted by Maria she was very professional and the shop was very clean. I came all the way from Pearland to get my wifes car fixed. I dropped her car off in the morning and by the afternoon we were rolling in cold A/C. I highly recommend this business for all your car needs. I will definitely be back the next time I need some work done on my car. J and Maria I really appreciate y'all service. Job well done.
Appreciated J's Auto Repair company's commitment to customer satisfaction, yet is lacking timely and accountable customer service, communication and service delivery.I've used J's Auto Repair service twice. In the first experience, the business impressed me by fixing a vehicle maintenance issue that 3 other, different mechanic shops before him, was not able to fix or even identify. It took J’s Auto Repair two attempts-- the first time they told me the vehicle was fixed, I drove it two stop lights and it shut off on me, when I attempted to accelerate away from the red-to-green light. It unexpectedly, took them several weeks to finally resolve.So, customer beware that...read full review