About Air Depot
Air Depot, a family-owned and operated HVAC business established in 1977, has built a strong reputation for integrity and quality in the Greater Houston area. With nearly five decades of experience, they have earned an A+ rating from the Better Business Bureau and received numerous awards. Their user-friendly website allows customers to easily schedule service appointments, purchase filters, and receive instant quotes for new air conditioning and heating installations. Customers often praise the same-day service that Air Depot provides. Technicians are known for their professionalism, and many have been with the company for years, creating a sense of familiarity and trust. Recently, a customer called about an upstairs AC system and received prompt service, with technicians arriving the same day to discuss options and schedule an installation for the next day. The installation crew was punctual, professional, and efficient, ensuring the job was completed while protecting the interior of the home. Long-time customers, including the Hadleys, have consistently received excellent service from Air Depot’s organized and friendly team. They appreciate the peace of mind knowing that Air Depot will be there to help whenever needed. Customers have also noted that the office staff and service technicians are very professional and pleasant to work with. Recently, a customer expressed gratitude for the quick response to their parents’ AC issue, with the team fixing it on the same day, and highly recommends the company. Another customer was impressed with Joe W.'s knowledge and ability to answer all their questions, helping them make an informed decision about a new HVAC system. Additionally, the company’s prompt response during a family wedding showed their care for customer needs, quickly fixing all AC problems to meet urgent demands.
TLDR: Overall I highly recommend Air Depot for all of your home HVAC needs. From the office staff to the technicians to the installers they are great to work with and despite a situation where they probably thought I was crazy, they treated me like they would a family member. They all answered all my questions (and I asked a lot) and never made me feel stupid for asking. 10/10 recommend I was referred to Air Depot by a friend when I needed a thermostat replaced and a quote on ducts. Albert answered when I called and my first impression was made. He was funny, relatable all while being professional. I was able to se up an appt timely. David came up and he was a character. He was personable, funny and got to work. The price to a little steep, in my opinion, however I don't know anything about installing a thermostat or pricing it. I had a feeling if I had any future issues and I believe you get what you pay for. I talked to them briefly regarding getting my ductwork replaced (it was 60 years old). Their pricing is higher for it in the summer and I totally understand why with the heat and the guys working in the attic. Due to this I decided to wait until it cooled off to do it. Rahul came out to give me final estimate and it was good he did since I missed a return that needed a duct as well. While I thought the pricing for the thermostat may be high, the pricing for 11 ducts was definitely fair and what I expected. I can appreciate he was in and out and let me get on with my day. He was able to get me on the schedule quickly. The guys got here early to put in the ducts in. I expected it to take all day honestly. They got in, got the old ducts out, new ducts in and got out. They worked hard to get the job done quickly and were two of the most polite workers I've had in the house. I had to have them come out twice and adjust the dampers and it was David who came out both times. He got the air adjusted for us and we are very happy with the services and the air flow throughout the house.
Air Depot is a wonderful company. Our son was getting married and we had family coming in within 3 days. They took care of us, understand the urgency, and fixed all our AC problems. It’s nice to have a contractor care about the customer needs.
Scheduled a weekend call with no problem. Oscar Z came out next day and worked the problem and replaced the defective items on a 20 yr old unit. All good now!