About Joe Cool's Cooling & Heating
Reviews for Joe Cool's Cooling & Heating
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Joe Cool's Cooling & Heating is a company that provides professional and welcoming service. The staff, from the scheduler to the installers, are friendly, informative, and take the time to explain everything. They are trustworthy, knowledgeable, and honest. The company has saved customers money by providing accurate diagnoses and repairs, rather than trying to make a profit from unnecessary work. Customers have reported being pleased with the service, citing the company's ability to fix issues quickly and efficiently. The staff are also commended for their professionalism and expertise. Overall, Joe Cool's Cooling & Heating is a company that values honesty and customer satisfaction, and customers have expressed their gratitude and loyalty to the company. The company's service technicians are fantastic, explaining what happened and fixing issues quickly and perfectly, and the office staff are personable and keep customers informed.
From Mr. Joe to Ms. Sherry to the installers of my new system everyone was SUPER AMAZING. They all took time to explain and answered every question I have. They all were very welcoming and informative! As a 1st time home owner I feel a little more knowledgeable about the up keep of my new AC unit❣️ I wish Home Shield would’ve assigned them to me 1st, probably would’ve saved $2300 for a problem that was never fixed. JOE COOLING to the RESCUE❣️ Thanks Again Guys❣️ You now have a new client❣️
Total professionals. From setting the appointment with a friendly scheduler and having Joe show up on time in a narrow time window, not all day or even half day but a small two hour window, to his friendly thorough diagnosis and repair it was a pleasure all around.
I can’t thank Sheri and Joe enough for saving us MONEY. I was told by 2 companies previously that our zone board went out and it was $1900 or $1400 with the other company. I talked with Sheri and told her what I was told by other companies being the issue. She was able to give me an estimate over the phone IF that was really the problem. I set up an appointment and Joe came out. After review, Joe stated it’s not the zone board, wiring is bad!! You talk about honesty!! Joe could’ve went with what I told him but he was HONEST. I will never use another company, ever again. We can’t thank you enough!!