I always love the staff here, super nice and friendly and easy to talk to. The nurses are so lovely, the doctors and nurse practitioners here listen to your concerns and will do everything to find a solution. One of the preferred medical places to go.I always try to come here for concerns.Thank you staff!
It's really hit or miss. I really like the intake lady and the doctor. The receptionists are hard to deal with. I called the nurse's hotline and was told we could do a walk-in. (I'm in Darnell and looking at a sign that says we can do walk-ins at our clinics.) Get there and they refuse. I'm currently sitting at Darnell waiting for labs to be put in even though they were "ordered" a couple weeks ago. I have an appointment to be at in an hour. It's better than the Harker Heights doctor but idk by how much.
Most of the times I go it is really good all around. However the past three days I have been trying to get a mess up cleared up. Until today I felt they were helpful I called this morning tried to explain my severe phobia with doctors and needles before I could get a second sentence out she rudely said," We all do" I wanted to explain how severe mine is,but she shut me down very rudely. Very poor patient assistance. I do understand they are busy,but what happened to showing a little caring along the way.
458 Town Square, Copperas Cove, TX 76522
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