About Floor Pro Network Inc.
Floor Pro Network Inc. (FPN) has been delivering quality installation services for 25 years, primarily partnering with Home Depot. The company focuses solely on professional installations while ensuring excellent customer service and high-quality results. With offices in San Antonio, Austin, and Houston, FPN serves a wide surrounding area. All installers undergo thorough background checks, possess extensive experience, and are fully insured, providing peace of mind to customers. Kitchen estimators work closely with clients and Home Depot’s design team to create tailored kitchen solutions. Customers have praised FPN for their professionalism and efficiency. Positive reviews highlight the team's timely arrivals, thorough cleanup after installations, and effective communication throughout the process. Many clients have noted the quality of workmanship, especially after challenging situations like insurance restorations and renovations following floods. Shane, a representative of the company, has received specific commendations for his responsiveness and assistance in selecting flooring options. Overall, FPN is recognized for its commitment to customer satisfaction and delivering beautiful floors, making it a trusted choice for flooring needs in the region.
I purchased flooring with Home Depot and they used this company to have my floors installed. A team headed by a man name Ricardo installed my floors. He did an incredible job on my floors and the woman on his team that works with him kept the worksite clean. I was so very impressed with the work ethic of this team. It is hard work to be on your knees installing flooring all day and they worked incredibly well. My floors look amazing!!! I am too happy to provide this review. FPN called and stayed in contact about scheduling and following up which I appreciated. Great company! I would use them again in a heart beat!
My experience with FPN was very positive. Shane brought flooring samples to my home and, although there was a manufacturing defect with the first flooring delivery, Shane was very cooperative about accepting return on that flooring and agreed to bring more samples to my home. The new flooring was installed by Oscar who did a beautiful job. I couldn't be happier with my new floor. The communication was very good with this company which is a pleasant surprise these days.
These guys are simply fantastic. They handled the flooring aspect of my renovation following a flood in my condo. Shane, who managed the project, was extremely professional, accommodating and responsive—gave me his cell phone number and answered any questions I had right away. Martín did the removal and installation of new flooring and did an outstanding job. Everything was done quickly and the finished product was perfect and left clean and tidy. Will absolutely be my first call next time I have any flooring needs. 10/10