About New Hope Animal Hospital
New Hope Animal Hospital is a highly-rated veterinary care provider located in Cedar Park, serving the greater Austin area. The hospital is known for its friendly and efficient staff, ensuring pets' comfort and well-being with modern services. They focus on prevention and vaccination, offering comprehensive care for pets from their early stages to their later years. Reviews highlight the empathetic and compassionate approach of the team, especially in challenging situations. Clients appreciate the personal care from all the technicians and doctors, noting the kind treatment for their fur babies. The thoughtful details, such as personalized medicine bags, make a big difference. The staff's knowledge and understanding provide peace of mind, and the clinic has been recognized for its kindness during difficult times, like end-of-life care. Dr. Brown, along with the team, has been praised for their compassion during hard decisions. The hospital also offers detailed cost estimates and encourages using the PetDesk App, which helps track pets' information and reminders for vaccines and check-ups. New Hope Animal Hospital is dedicated to keeping pets secure and happy, making it a trusted choice for pet owners in surrounding cities, including Leander, Austin, Georgetown, and more.
I called them early one morning in January shortly after they'd opened because my sweet girl woke with an Emergency and knew they could do what was would be needed and refer me to someplace if it needed more. They got me in really quickly and saw me and my girl with compassion and understanding. The price point was pretty much on par with what I expected to pay and less than I'd pay at an Emergency Vet. They were understanding and handled my 2 calls through the day to ask questions. Sadly after seeing them and hoping what was given and needed to be done would help her out while we waited to see if she'd improve and also try and get her into a doggy Neurologist (per what...read full review
As a new client, I wasn't certain, but I called and they got us in very quickly. Staff were compassionate with both human and critter, and highly skilled. They worked fast to get us answers, gave me time to process, and respected my questions and decision. Never once did they make me feel like my dog's life was worth only what I could pay, nor that I was a bad owner for toiling over the decision. I promise you, I would give just as glowing review even if the outcome had not been positive. I felt supported and well informed throughout the process, and the fuzzybutt is snoring beside me after her ordeal (of her own making). Come to find out, the procedure was about 1/3...read full review
Called got in the same day, all staff were very efficient, helpful, and friendly. I was given antibiotics and cone to keep my dog from licking his foot. I was in and out of office within 1/2 hour. Great experience.