Castle Hills Surgicare receives high praise from patients for its friendly and supportive staff. Many reviews highlight the kindness and helpfulness of the team, particularly mentioning specific staff members who provided comfort and care during procedures. Patients appreciate the clean and organized environment of the facility, which contributes to a positive experience, especially for those undergoing procedures like colonoscopies and upper endoscopies. The anesthesiologists are noted for their expertise, ensuring patients feel at ease and recover quickly without discomfort. Reviewers express gratitude for the attentive care they received, making their medical experiences more pleasant and less stressful. Overall, Castle Hills Surgicare is recommended for its excellent service and compassionate staff, making it a trusted choice for outpatient surgical needs.
previously left a 1 star review but deleted that. While complaint was legitimate, my experience there made up for that. Nurse Savanah went above and beyond to make sure I was able to get my procedure done. Brandon in recovery also helped me, while I was still a bit out of it, send a text to my parents letting them know I was ok.
My husband had a colonoscopy and an endoscopy on Jan. 24th. As he was getting undressed, he dropped his wedding band and it bounced off his shoe. The entire staff helped him look for it (it had rolled three rooms down!)
We are so grateful to them. Of course, the procedure went well and the staff was amazing throughout. However, this act of kindness meant so much to us.
I had an upper endoscopy here on Tuesday and even though I was totally stressed out and in tears they were so kind and helpful, especially Thuy (I may be misspelling her name). I wish all facilities that do endoscopy and colonoscopy procedures were as nice as Castle Hills Surgicare.
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4221 Medical Parkway Suite 100, Carrollton, TX 75010
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