YMCA of the Highland Lakes offers a great aquatic area and weight room, appreciated by many visitors. However, organized sports programs have faced issues, such as a lack of coaches for basketball, leading to clinics instead of a full season. While swimming and pickleball are enjoyed by members, communication between management and staff is poor, causing confusion about events and program availability. Employees are friendly and hardworking, but they often lack updates. Suggestions for improvement include enhancing event communication and considering a bathing suit wringer for the bathrooms.
The facility is ok but tried to cancel my grandsons membership under my name because he joined athletics at school and was told I could not do it on my online app but had to come in person. Absolutely no point to that besides wasting my time.
We enjoy the pool and the gym is great. Brooke is awesome!
So far this soccer season has been much more organized (thank you Mia) even though she had to deal with a low registration turnout.
What you really need is something for youth! Classes ie. Cooking, camping, karate, physics etc. Start off with an afternoon a week of supervised free play. Subverting different every week.
The 3 stars are for the aquatic area and weight room, both are great! But I agree with the other reviews that the organized sports are a disaster. My daughter signed up for basketball last spring and they couldn’t find enough coaches so they turned it into a “clinic” versus a sports season. We have started going elsewhere for our kids sports.
1601 South Water Street, Burnet, TX 78611
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