About OneMain Financial
Reviews for OneMain Financial
Write a reviewHours
Monday: 8:30AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed
OneMain Financial is praised for its friendly and helpful staff, making the loan process smooth and efficient. Many customers appreciate the quick loan approvals and the flexibility shown during tough financial times. Amanda and Janice, in particular, are highlighted for their excellent customer service, being direct and personable while explaining loan terms clearly. Clients feel comfortable and not pressured during their visits, with some noting that the company accommodates individual needs, such as communicating via text for those who may be socially anxious. While most experiences in-person receive high marks, there are mentions of challenges with tech support, where customers found the service less satisfactory. Despite these hiccups, the overall sentiment is positive, with clients recommending OneMain Financial for debt consolidation loans and other financial services. The ease of the loan request process, including options to complete requests without in-person interaction, is also commended. Overall, OneMain Financial is recognized for its commitment to customer service and transparent loan practices.
Guy at the front desk wasn't very friendly but. Amanda was very friendly alone with the rest of the staff. Everything went smoothly and I never felt pressured. If you need a debt consolidation loan or just a loan I would recommend you check with Amanda and she will help you out...
The expirience was easily a good one. The staff was friendly and the loan aproval was quick. My only hiccup was in downloading files on the additional forms when it was requested. I had to drive out around 45 mins to an hour to go the closest office to me because no one could figure it out. When I spoke to tech, via referral from the young lady that helped me beforehand, they were rude and short with me. I hate that I am doing 4 stars but its truly my expirience that the grade is a blanket one for the whole company process not just the good or the bad. Over the phone and in person at the office A+; on the phone with tech support F!
The people at the office eventually...read full review
They are extremley flexible if you're going through a tough time, but don't take that as me saying anything besides if you truly need help, they will work with you. My first visit went by smoothly, my service agent was direct to the point, and I recieved money that same day.
They have picked up on me being social anxious and send me texts now, to me that says a lot because it shows they catered specifically to reach me in a different way, not all business would do that. I do recommend them for a loan as they lay out their terms immediately, they didn't try to sell me anything extra that I didn't need, they are upfront about what they expect from you and what you...read full review