Austin Regional Clinic: ARC Bee Cave

Oct 2023

Caution: Big box medicine in Bee Cave. The doctors and staff are wonderful. This is meaningless though, because actually scheduling an appointment is very difficult. A date for an annual physical was not available for over 60 days. An in-person visit for an acute issue was not available for five days (weekend included). The online system is fine, but if you need to call, expect to be on hold for 30 minutes or more…many times I have just hung up as they never answer the call. Strange that our son’s pediatrician’s office answers the phone within seconds. So do all of our non-ARC associated specialists. Sadly, given the high-quality of the actual providers,...read full review

Oct 2023

Those 2 stars are for Lindsey and Seth. They were helpful when I went there for my foot. Dr. Wang acted though he didn't have time to spend with me. I left with no after care instructions or documentation of any kind. I will never go back there.

Jul 2023

ARC Bee Cave was the home for my primary care for several years. I started going there once they opened their doors. As a healthy woman in my 20s, they served as a consistent go-to for minor health issues, physicals, and for referrals to specialty providers. My experience was OK for a long time and my provider was good at making sure billing was done correctly, Rx info was sent to the pharmacy quickly, and happy to make referrals. However, as Bee Cave and the surrounding area as grown, it has been increasingly difficult to get individualized attention of the providers there and to schedule appointments. I didn't feel like I had an ongoing relationship with the providers...read full review