American Cleaners

I used this dry cleaner for about a year, dropping off shirts and suits every other month. The last time I used and will ever use them my most expensive suit jacket and pants were treated poorly and ruined. They also ruined a sport shirt in this same batch. The response to my complaint was inadequate, as they offered to just “try again”. Yeah, right. They are cheap and don’t often get your white shirt collars completely scrubbed. Go here for your cheap shirts you don’t care about, take your nice clothes elsewhere or risk them being ruined.

I've been doing business with American Cleaners since they opened up next to the HEB in Bee Cave, but never again. They "lost" a very expensive pair of jeans ($215) and after repeatedly contacting them and not receiving a response, I was finally offered a full refund from Kevin, the general manager only then to learn from the owner, Ashok, that he didn't believe I'd been offered that and said $55 was as much as they would pay. After deciding to not accept this amount and filing a suit in small claims court, the jeans were "found" and I picked them up. Sadly, I am out the $126 filing fee and feeling disrespected and pushed around. Losing clothes and then only offering… read full review

Left my wallet on the counter, when I went back it was gone. Management took no action and closed circuit video doesn't work. I know it was my fault, but I'll never trust them again.