Beaumont Family Practice Associates

Dec 2023

I have been seeing Dr. Church aka Bud for around 5 years. I enjoy seeing him but his employees that answer the phone and in billing are extremely rude and unprofessional. I just called to make an appointment and sat on hold for 22 minutes and then got transferred to Charlotte in Billing and Charlotte kept talking over me, wouldnt let me get a word in, and even began screaming at me. I did not find this action to be professional at all. I have used to the same insurance since seeing Dr.Church.

Aug 2023

I’ve been going to Dr Proctor for over 10 years. He’s a good doctor and I enjoy my visits with him. Lately his office is so overwhelmed that they are starting to slip in billing and customer service. I changed insurance 6 months ago but they keep billing the old insurance company. Also they have a phone tree to help assist with incoming calls but every time I call I’m asked to be put on hold. I wish we could go back to the way it was 10 years ago.

Nov 2021

I have been a patient for years at Beaumont Family Practice. They have always offered quick access and a most professional staff. In these COVID times it’s comforting to know they are a phone call away. And their ability to handle most lab work in house and their insurance expertise is a real plus! They are a model for 21st century medicine.