About Expert Air Cooling & Heating
Expert Air Cooling & Heating is a family-owned business with over 45 years of experience serving Baytown and the Houston area. Known for honest quotes and quality work, they prioritize customer comfort at home or work. Their friendly, NATE-certified technicians arrive with fully stocked trucks, ensuring faster repairs. The company offers 24/7 availability and guarantees customer satisfaction; if issues persist, they continue working until resolved. Customers appreciate the technicians' expertise and professionalism, noting their thorough training and ability to identify and fix problems efficiently, often providing helpful advice for future maintenance. Despite occasional office delays, prompt and courteous service from technicians like Julian highlights their commitment to customer care. Expert Air's focus on honest service, skilled technicians, and guaranteed satisfaction makes them a trusted choice for heating and cooling needs in the area.
They were neat and clean, on time and very nice they told me exactly what was going to happen and gave me the options available to me. I have used several companies through the years but for about the last 9 or 10 I have used expert air. Very happy with them.
Evy was very friendly and able to describe and explain things he was going to do and shared pictures as he worked! Very helpful and informative about his work and was careful with tools in the attic and house. Thank you, Evy!
The secretary did a great job of answering all my questions and explaining things to me. Evy came out same day, sent me a text when he was on his way with an email of a picture of the tech and his bio, and called when he arrived. Evy identified the problem, fixed it, then made sure everything was working by checking it again when it was back up and working. Evy also answered my questions, was professional, and friendly. I would recommend this service and this technician.