Bastrop Family Eye Care is a friendly and professional eye care practice in Bastrop that focuses on providing personalized service. The office is clean and equipped with modern technology. Patients often praise the knowledgeable and kind staff, as well as the thorough examinations by the doctor. The doctor is attentive to detail, especially when addressing specific needs related to work and hobbies.
Many customers have had positive experiences, noting the helpfulness of the staff and the time spent listening to concerns. One customer appreciated how the doctor explained everything clearly and made time for an emergency visit, resulting in sharper vision than in years. The staff was described as patient, caring, and wonderful, making visits feel like a rare, great experience.
However, some have experienced issues with communication and delays when ordering glasses, and waiting times for appointments can be frustrating. Despite these areas for improvement, the overall quality of care is highly valued. Customers also appreciate when the doctor takes quick action, such as referring to specialists when needed, which can make a significant difference.
Overall, Bastrop Family Eye Care offers excellent eye care with a professional and caring staff, though there is room for improvement in customer service and glasses ordering.
My wife and I have both been going here for a few years. Both of us wear prescription glasses as well as sunglasses. They helped us both selecting what to wear. The staff is always nice and the office has a great atmosphere. I would highly recommend them!
Bastrop Family Eye Care is the real deal! Dr. Reyes is thorough, knowledgeable, and genuine. He and the rest of the staff are wonderful. I was in and out fairly quickly, though nothing was rushed. Tiffany, the receptionist, was also so sweet and helpful. I'm thankful I found a trustworthy optometrist that's so close to home too! I'll definitely be back!
Bastrop Family eye is a true gem. They make care affordable and accessible. They are professional and personable. They are a breath of fresh air in today's society. If prompt care, courteous professionals and affordability are important to you. This is the place for you.
747 State Hwy 71 West Suite A-550, Bastrop, TX 78602
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