Westlake Eyecare is a professional and friendly business with a modern and clean design. The staff is very friendly, helpful, and accommodating, and they take the time to thoroughly explain and answer questions. They accept insurance and are willing to go the extra mile, even providing emergency treatment outside of regular hours. Patients have praised the comfortable and welcoming atmosphere, as well as the doctors' thoroughness and willingness to listen and help. Many have noted the friendly atmosphere and the large selection of glasses available. Overall, Westlake Eyecare provides excellent medical care and attention to its patients, making them feel seen and taken care of. Dr. Ruiz is particularly recognized for explaining all the scans well, contributing to a positive experience for all who visit.
My daughter and I have done our annual eye exams the past two years here and both times have great experiences! Everyone in the office was so friendly, helpful and knowledgeable. We will absolutely be back next year.
The team at Westlake Eyecare Four Points is fantastic. They are consummate professionals (even when I was grumpy once about a co-pay, they handled me with compassion and respect) and always friendly. They walk you through cost on different frame styles with no aggressive sales pressure and sensitivity to insurance coverage and budget. Dr. Ruiz is so nice and explains everything so well - the whole staff makes my teenager and I feel seen and taken care of. We LOVE this group!!
First, they give a lot of appt reminders which is helpful. Second, I received a thorough and informative exam from Dr Ruiz. Third, they authentic in wanting to meet my needs. Kindhearted and respectful staff.