Trusted Heating and Cooling, LLC

Trusted Heating and Cooling, LLC is a well-known HVAC service provider in Austin, TX. The company's core values of honesty, integrity, and respect are clearly seen in their work. Technicians like Demetri and James Poole are appreciated for their professionalism and knowledge. They are known for quick responses, with some arriving within an hour of the call. Customers also like their reasonable prices and prompt follow-up with invoices. The owner’s personal touch, such as providing estimates, is an important part of their service. The team has earned a strong reputation for reliability and trustworthiness in the community. Recently, they have been highly recommended for their honesty, especially when they provided a second opinion that saved a customer from unnecessary unit replacement. Their team also excels in handling complex issues, such as diagnostics and communication with landlords, often taking photos and giving detailed updates after each visit. Customers praise their professionalism and the friendly nature of the installers and maintenance staff. Their services include installation of new AC units, which improve air quality and reduce humidity, as well as the use of advanced systems like UV Light Air Filtration that help with allergy relief. Overall, Trusted Heating and Cooling is recognized for excellent service, quick responses, and a personal approach that keeps customers comfortable and satisfied.