I needed post-procedure transportation, and I requested service from two other medical transport companies 2 days prior to my procedure. I called again—they never returned my call to schedule. Thankfully, Synergy of South Austin was on the list of approved transportation services from the medical center. Aaron and Mitzi were incredibly professional, accommodating, and provided excellent service—and, some much-needed humor. Thank you both!
February 2026
We have used synergy for over a decade on and off. Other than a few minor hiccups they have been good. But this last need when I broke my shoulder on Monday afternoon and needed someone to take care of my disabled wife. They had someone out within 3 hours and I hadn't used them in 7 years. They stepped up big time and that doesn't go unnoticed. I was so appreciative of Yammile and she did it without updating our paperwork. We did that a few days later. But I was so impressed with how they took care of a long time customer in a time of need. They are first rate.
June 2025
We used Synergy for assistance with my Mom as she declined but wanted to remain in her IL community. Margaret (Margo) Barba and her dedicated team of loving caregivers allowed the family to step back as they cared for Mom as if she were their own family and Mom loved them all so much. Not sure what we would've done without Margo, Rosa, Robin, Kristina, Amy, Grizelda, Ari and so many others-they became members of our family, some of whom drove 8 hours to attend Mom's funeral. I understand that Margo and some of her ladies are no longer with Synergy and have branched out on their own (wishing them all the good fortune to come); my review is based on their... read full review
I needed post-procedure transportation, and I requested service from two other medical transport companies 2 days prior to my procedure. I called again—they never returned my call to schedule. Thankfully, Synergy of South Austin was on the list of approved transportation services from the medical center. Aaron and Mitzi were incredibly professional, accommodating, and provided excellent service—and, some much-needed humor. Thank you both!
We have used synergy for over a decade on and off. Other than a few minor hiccups they have been good. But this last need when I broke my shoulder on Monday afternoon and needed someone to take care of my disabled wife. They had someone out within 3 hours and I hadn't used them in 7 years. They stepped up big time and that doesn't go unnoticed. I was so appreciative of Yammile and she did it without updating our paperwork. We did that a few days later. But I was so impressed with how they took care of a long time customer in a time of need. They are first rate.
We used Synergy for assistance with my Mom as she declined but wanted to remain in her IL community. Margaret (Margo) Barba and her dedicated team of loving caregivers allowed the family to step back as they cared for Mom as if she were their own family and Mom loved them all so much. Not sure what we would've done without Margo, Rosa, Robin, Kristina, Amy, Grizelda, Ari and so many others-they became members of our family, some of whom drove 8 hours to attend Mom's funeral. I understand that Margo and some of her ladies are no longer with Synergy and have branched out on their own (wishing them all the good fortune to come); my review is based on their... read full review