Good, efficient service, good automated messaging. I had an issue when I brought in a piece with a large amount of cat hair, and the cat hair was removed, but there was still lint on the dress. This is something I could solve at home with a lint roller or by picking the lint off from around the dress with my fingers, but if I pay $23 to have an item cleaned, I want to know we can hang it up in our closet and not worry about it until the next event.Initial response at desk was to allow me to leave the article and pay again for it to be cleaned. I asked to leave a complaint and the manager came out and offered to get the lint off quickly without further charge, which he... read full review
July 2022
I've had pretty good service with Reid's for the past 6 years now. From time to time I've had a white uniform shirt have a stain but they have always fixed the problem free of charge.
July 2017
The BEST cleaners I've found! When I first moved to Austin, I tried a number including the big name JB. Damaged shirts kept me looking.
I found Reid's and have they have been MY Cleaners for 24 years now!
Good, efficient service, good automated messaging. I had an issue when I brought in a piece with a large amount of cat hair, and the cat hair was removed, but there was still lint on the dress. This is something I could solve at home with a lint roller or by picking the lint off from around the dress with my fingers, but if I pay $23 to have an item cleaned, I want to know we can hang it up in our closet and not worry about it until the next event.Initial response at desk was to allow me to leave the article and pay again for it to be cleaned. I asked to leave a complaint and the manager came out and offered to get the lint off quickly without further charge, which he... read full review
I've had pretty good service with Reid's for the past 6 years now. From time to time I've had a white uniform shirt have a stain but they have always fixed the problem free of charge.
The BEST cleaners I've found! When I first moved to Austin, I tried a number including the big name JB. Damaged shirts kept me looking. I found Reid's and have they have been MY Cleaners for 24 years now!