About LL Flooring
Reviews for LL Flooring
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LL Flooring in Austin provides an exceptional customer experience from start to finish. With a wide range of flooring options, including vinyl, waterproof, wood, laminate, and tile, customers can easily find the perfect floor. The store's knowledgeable staff, including Taylor, Hagen, Jose, Erika, and Robert, work patiently to help customers find a reasonable deal and ensure the installation process runs smoothly. From pricing and delivery to installation, the team's attention to detail and professionalism are impressive. Customers have praised the store's ability to find matching trim on discontinued products, and the staff's willingness to go above and beyond to resolve issues. With its vast selection, fair pricing, and exceptional customer service, LL Flooring is highly recommended for anyone seeking a positive flooring experience.
LL Flooring has done a great job from pricing the wood and delivery to final installation. The store manager Taylor (and Hagen left for another store) and staff patiently worked with us to get a reasonable deal by comparing 3 different options (Brazilian Cheery, Mahogany, or a combination). The delivery person Jose was amazing and completed this heavy-lifting laborious work in two trips. Finally, Erika, the installation manger of South Texas Flooring, has promptly scheduled an appointment and coordinated the installation process. The two-person installation team led by Robert was simply fantastic and their work was professional and meticulous (see photos). The initial...read full review
Walked in with a problem no one likes to have ; trying to match trim on a discontinued product. Hagen went above and beyond trying to find a satisfactory replacement. Great experience!
Went to the LL Flooring on William Cannon and Olivia was really helpful. Answered every stupid question I asked and steered me into the right direction. I needed a few transitions but they were on back order, so Olivia promised to give me a call the second they come in. Even though my order is small, they took great care of me and treated it with the same importance as a bigger order. I will definitely come back in the future if I need anything else! Thank you!