I've been going here for a few years and love it. It's been my go-to place for all my work shirts and I've always been happy with their fast service, text alerts when the order is ready, value, and speed of service at pick-up and drop-off. They're fantastic.
January 2022
I just want to say that Connie at Spicewood location was amazing to work with. I was in a jam to have my suit cleaned and returned in time for a formal gala. She went above and beyond to make sure my suit was ready in time. I try to never ask someone to fix my mistake but Connie absolutely did and I can't say enough for the positive experience I had working with her. If I was looking for an employee, I would try to hire Connie because she's the kind of person a business needs to succeed.
June 2020
Betty is a champion with assisting all of her customers at Jack Brown. After 15yrs of service with the company she knows exactly how to make her customers feel appreciated & have them to want to come back. She owns her mistakes, and will gladly own/ make up for it. She is very 'old school' in her belief to do what she says & says what she's willing to do for you. We should have more people like Betty in the service industry willing to go well past the call of duty to help her customers.I strongly recommend this specific location for dry-cleaning/launder services.
I've been going here for a few years and love it. It's been my go-to place for all my work shirts and I've always been happy with their fast service, text alerts when the order is ready, value, and speed of service at pick-up and drop-off. They're fantastic.
I just want to say that Connie at Spicewood location was amazing to work with. I was in a jam to have my suit cleaned and returned in time for a formal gala. She went above and beyond to make sure my suit was ready in time. I try to never ask someone to fix my mistake but Connie absolutely did and I can't say enough for the positive experience I had working with her. If I was looking for an employee, I would try to hire Connie because she's the kind of person a business needs to succeed.
Betty is a champion with assisting all of her customers at Jack Brown. After 15yrs of service with the company she knows exactly how to make her customers feel appreciated & have them to want to come back. She owns her mistakes, and will gladly own/ make up for it. She is very 'old school' in her belief to do what she says & says what she's willing to do for you. We should have more people like Betty in the service industry willing to go well past the call of duty to help her customers.I strongly recommend this specific location for dry-cleaning/launder services.