Reviews for Jack Brown Cleaners
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
accepts credit cards accepts apple pay bike parking austin, tx area dry cleaning company with over 37 locations in central texas.
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Ratings
Google: 2/5 Facebook: 1/5 Nextdoor: 43 ❤️Jack Brown Cleaners
10621 W Parmer Ln, Austin
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They have ruined several of my shirts. How can their laundering service embed dark marks on a cotton shirt? The girl at the desk said that it was starch that marred them. Not sure I understand. I get it...too much of a good thing can ruin something but when that's all you do, I expect more. Too bad. Great location. Convenient. Not going back.
I checked my clothes in on Friday at 2pm not realizing it would be done Monday and not the next day Saturday. It was all my clothes for my trip to Mexico. Thankfully the owner reached out to me and got them back to me on Sunday(day before my trip) I’m am very thankful!! Saved me a lot of headache to shop for 8 outfits in one day! 5 stars for customer service!
Looking at the reviews, it looks like one person had a problem and when it didn't go their way, all their friends piled on as all these same complaints were exactly 5 months ago...funny. I like this place, fast friendly service. Be careful with reading reviews at any business, they are easily manipulated.