Jack Brown Cleaners is a trusted neighborhood dry cleaner known for its quick and reliable service. Customers appreciate how efficiently their clothes are cleaned, often ready within a day, and how well their items—such as gowns, suits, sports jackets, and hoodies—are handled. The staff is praised for their effective work, whether it’s dry cleaning or repairs like replacing zippers in jackets. Many customers highlight the friendly and professional attitude of the employees, especially mentioning a staff member named Sheena, who is admired for her kindness and dedication. The business is also recognized for its consistency, with some customers returning for many years. While the quality of cleaning is generally good, some note that prices can be high and lack transparency, as there is no clear list of costs for different services. Overall, Jack Brown Cleaners is seen as a dependable place for fast, quality service, and friendly staff, making it a preferred choice for many in the community.
Jessica and the team at congress were awesome and I was the worst customer ever. I asked for a quick turnaround (because I forgot to drop off the items in time and my wife would’ve jumped on me!) - they exceeded my expectations not only delivering quickly but also letting me know by phone when the order was done! Thanks so much y’all it was worth the drive!
Really great experience here! I had 2 evening gowns and a suit to be dry cleaned and they came out beautifully. It took not even 24 hours for them to have everything ready for pickup. Will be going back for dry cleaning needs in future!
I moved to Austin a few months ago due to a new job offer I received. I've been retired for 4 years now.
I retired after serving 31 years in law enforcement but soon became bored staying home.
I asked my colleagues at my new job, where I could take my uniforms to have them pressed.
I was told Jack Brown Cleaners was the place. I have been going to this cleaner for several months.
I love the service I received, and my clothes were dry cleaned professionally each time. I have nothing to say reference my dry cleaning services.
I always brought my clothes in and spoke to two (2) different ladies who worked the front counter. I always had a pleasant interaction with… read full review
2215 South Congress Avenue, Austin, TX 78704
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