Reviews for Interstate Chaparral Towing
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
accepts credit cards
My cargo trailer broke an axle and I got stranded up north off 183. A mobie mechanic came by and wasn't going to be able to get the parts and repair it. They recommended Interstate Chaparral Towing. Moving a trailer with a broken axle is not an ordinary towing job, it required a special flat bed truck. Also a driver who knows how to load a trailer onto a flatbed without the ability to roll it on it's own wheels. So I had to wait a couple hours until the right truck and driver were available. The dispatcher quoted me $400 on the phone but said that it may be more depending on time. They arrived and carefully loaded the trailer on the flatbed. Towed it down to my house in Buda, about 30 miles, and carefully unloaded it on my driveway. Didn't damage the trailer or contents, and we used some pieces of wood to protect the driveway so the metal parts of the trailer didn't gouge the concrete. The driver spent about 4 hours total and the total bill came to $362.
Showed up on time, the staff all the way from the person I spoke with on the phone to the guy driving the tow truck were friendly and easy to work with. My car arrived at the destination and nothing was f*'d up. That's a win win in my book. 5 stars!
Fantastic service! They make getting a car towed an oddly enjoyable experience. Used Interstate twice...once from a parking lot in the pouring rain and once to get a car out of my garage. Both times they were fast, polite, and professional. Prices are reasonable. I also appreciate the seamless experience from pick up to drop off at dealership. Highly recommend!