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HomePay by Care

4.4 162 reviews
Overall rating
4.4
out of 5
162 reviews
5 star 84%
4 star 1%
3 star 0%
2 star 2%
1 star 13%

About HomePay by Care

HomePay by Care provides exceptional support to families hiring caregivers. Their team is quick to respond, professional, and pleasant, helping clients navigate legal requirements, pay increases, and tax documents. Clients appreciate their expertise, kindness, and willingness to answer questions, making HomePay by Care a highly recommended service for those in need of caregiver support.

Customers have praised HomePay's user-friendly platform, efficient payroll processing, and exceptional customer service. They find the service easy to use, with helpful representatives available to answer any questions. Clients highlight HomePay's reliability in handling tax payments and paperwork, making the process of paying caregivers seamless and stress-free.

Jul 2026
5.0
I cant say enough about Homepay service. At a time I needed help they were there for me, Homepay was recommended highly to me. I met Ms Moran whose expertise, knowledge , guidance and patience got me thru a difficult situation. Ms. Moran was truly the angel who was right there when I needed help. She provided top service and guided me thru each step with such patience and kindness. She reflects that Homepay is a very reliable and professional service delivered in a most compassionate way that truly made a difference. I cant thank Ms Moran enough. Thank you
Apr 2026
5.0
I cannot express how wonderful Jamie Hardy has been in dealing with my account setup and back pay for a home employee. My husband has ALS and I’m so stretched thin and was so overwhelmed dealing with this process on my own and with accountants who didn’t know what they were doing. Jamie stepped right in, made me feel at ease, explained everything, assured me they could help, let me know clearly everything I needed, set up my account, worked thru handholding me with all the bumps and has gotten me to a wonderful place now. They will handle everything on my behalf and I am so grateful. Jamie was super knowledgeable, patient, caring, understanding and always willing… read full review
Mar 2026
5.0
HomePay was suggested to me five years ago by my son-in-law when I hired a fulltime caregiver for my 97 y/o mother. It was an excellent recommendation. HomePay could not have made this part of my life easier! Simply put, they handled everything, including all of the government forms, state and federal. Once I set up the employee (easy), there was literally nothing whatsoever for me to do at all for five years, other than to make sure the money was in the bank to pay her and the taxes. And their support is superb. Whenever I have had questions, a knowledgeable rep has been easily reached by phone typically (maybe always) in under five minutes. They've consistently been… read full review
Photos of HomePay by Care, 816 Congress Avenue Suite 800,  Austin
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Hours

Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed

Location

816 Congress Avenue Suite 800, Austin, TX 78701

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HomePay by Care · 816 Congress Avenue Suite 800, Austin, TX 78701

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