Hand and Stone Massage and Facial Spa in Austin, TX offers a variety of services including massage therapy, facials, and hair removal. Clients describe the spa as luxurious, clean, and inviting, with a focus on providing a relaxing and rejuvenating experience. Therapists are praised for their expertise, attentiveness, and ability to customize treatments to individual needs. Many reviewers highlight the effectiveness of the massages, particularly the acupressure massage, noting pain relief and improved sleep. The spa's management is also commended for their exceptional customer service and care. Although some clients mention the cost may be a barrier for regular visits, they highly recommend Hand and Stone and suggest taking advantage of introductory offers.
Recent reviews emphasize the professionalism and kindness of staff members, especially Jenny U and Ashton. Jenny U is described as knowledgeable, gentle, and caring about skin, leaving clients with a refreshed, glowing face after facials. Many praise her for helping achieve flawless skin, even for special occasions like a wedding. Clients appreciate the relaxing environment and the clean, well-maintained space. Ashton at the front desk is singled out for going above and beyond in customer service, making guests feel welcomed and valued. Overall, many recommend this location for their treatments and customer care, with some considering renewing memberships based on their positive experiences.
I have been a member of Hand and Stone - Avery Ranch for many, many years. I had a difficult time finding an aesthetician that I loved until I had a treatment from Jenny. She listened to what I wanted to work on and made recommendations. I love how my skin looks and feels after my treatments. Jenny makes me feel so comfortable and creates a relaxing environment. Jenny is the best!
I’ve been a loyal member of Hand & Stone for many years, and I felt compelled to write a review today. Honestly, this review should have been made much sooner. I want to express my gratitude to Jenny, my Aesthetician for over a year, who has an uncanny ability to understand my skin’s needs.
For instance, I recently experienced a severe breakout due to hormonal changes, and my skin was in a state of anger. Naturally, I solicited the expertise of Jenny, the professional. Within three days, my skin began to clear up. Jenny knew exactly what my skin needed and was able to soothe and calm my skin. Thank you so much, Jenny!
Alex was amazing! I came in with terrible neck and shoulder pain after being laid up in bed for three weeks recovering from foot reconstruction surgery. My whole body was off, but my neck was especially knotted up.
Alex really listened and got right to work on the tight muscles, knots, and fascia. I could feel the difference immediately and left with so much less tension and better movement in my neck. Exactly what I needed! Highly recommend Alex for deep tissue/sports recovery work!
10526 West Parmer Lane Suite 413, Austin, TX 78717
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