About Firestone Complete Auto Care
Firestone Complete Auto Care in Austin, TX is a one-stop shop for all vehicle needs. They offer services such as tire sales, maintenance, and repairs for all makes and models. Customers praise the quick and straightforward service, as well as the fair pricing and friendly staff. One customer appreciated the team's effort to locate a specific tire quickly, going above and beyond to ensure their family had a working vehicle. The manager is easygoing, and staff are friendly, knowledgeable, and professional. Customers also value the thorough explanations about necessary work, detailed estimates, and suggestions for future repairs without pressure. While some note minor issues with service charges, these are usually resolved. Overall, the experience at Firestone Complete Auto Care remains positive, with a strong focus on reliable, affordable auto care tailored to individual needs.
Mike is great! He was very helpful and diligent with what I needed to get addressed. Him and the team advocated for me and found a nail in one of the tires. This is much better than me finding that nail. I really appreciate everything the guys do here and will definitely be coming back!
Couldn’t be happier with the service here at Firestone! I greatly depend on my car to run my mobile concierge service, and the service here is that same concierge standard. I recently had a bad run with tire issues, and they went above and beyond with getting me back on the road quickly. They are efficient and their hours make it easy to get in at a time that works with my moving schedule! Car issues can be stressful, but the manager, Mike B, makes the car shop experience so easy. I won’t bring my car anywhere else!
I had a great experience at Firestone thanks to Mike! I came in with a nail in my tire, and he was incredibly friendly, professional, and helpful from start to finish. He took care of the issue quickly, explained everything clearly, and made the whole process completely stress-free. It's hard to find customer service like that these days. If you need tire service or any auto work, I highly recommend asking for Mike. Thank you for the outstanding service!