Buyer beware! If you look at these 5 star ratings you will see that most of the reviewers have only one review. They also include reviews from family and employees. I unfortunately did not read the reviews in detail before deciding to hire Levi and Finn Wood Flooring. I could write a book about the awful communication, but let's just say that this company has no customer service orientation--Levi actually told me I was "ridiculous" to express concern about the job. His guys were really nice but they did not cover any of the cabinets in the kitchen or pantry as Levi assured me they would. He scheduled a much bigger (more important) job over... read full review
July 2024
Buyer beware! If you look at these 5 star ratings you will see that most of the reviewers are in other states. I don't know if he pays for reviews but I know some of his Google reviews are written by family and employees. I unfortunately did not read the reviews in detail before deciding to hire Levi and Finn Wood Flooring. I could write a book about the awful communication, but let's just say that this company has no customer service orientation--Levi actually told me I was "ridiculous" to express concern about the job. His guys were really nice but they did not cover any of the cabinets in the kitchen or pantry as Levi assured me they would. He scheduled... read full review
June 2023
These guys were willing to make an exception to drive a little further out of their normal area to lay the flooring on this job. They installed quickly and with good quality. We had some hiccups on communication, just like most people but it all got worked out. I'm thankful for these guys.
Buyer beware! If you look at these 5 star ratings you will see that most of the reviewers have only one review. They also include reviews from family and employees. I unfortunately did not read the reviews in detail before deciding to hire Levi and Finn Wood Flooring.
I could write a book about the awful communication, but let's just say that this company has no customer service orientation--Levi actually told me I was "ridiculous" to express concern about the job. His guys were really nice but they did not cover any of the cabinets in the kitchen or pantry as Levi assured me they would. He scheduled a much bigger (more important) job over... read full review
Buyer beware! If you look at these 5 star ratings you will see that most of the reviewers are in other states. I don't know if he pays for reviews but I know some of his Google reviews are written by family and employees. I unfortunately did not read the reviews in detail before deciding to hire Levi and Finn Wood Flooring. I could write a book about the awful communication, but let's just say that this company has no customer service orientation--Levi actually told me I was "ridiculous" to express concern about the job. His guys were really nice but they did not cover any of the cabinets in the kitchen or pantry as Levi assured me they would. He scheduled... read full review
These guys were willing to make an exception to drive a little further out of their normal area to lay the flooring on this job. They installed quickly and with good quality. We had some hiccups on communication, just like most people but it all got worked out. I'm thankful for these guys.