About EcoClean Green Dry Cleaner & Laundry
EcoClean Green Dry Cleaner & Laundry is a dry cleaning business that aims to revolutionize the garment care industry with its eco-friendly processes. They offer wet cleaning, a biodegradable and computerized method that uses fresh water and fiber conditioners to clean garments. While some customers have had mixed experiences, others have been pleased with the results, reporting that their clothes come back cleaner and with a softer look and feel. The staff is known for being friendly and pleasant, going above and beyond to ensure customer satisfaction. Despite occasional minor issues, the business has shown a commitment to making things right, as evidenced by their apologies and credits to customers. Overall, EcoClean Green Dry Cleaner & Laundry strives to be the best dry cleaners in Austin, offering a convenient and enjoyable experience for its customers.
Here is my experience. It's a good dry cleaners, but not great. It used to consistently get the stains out of my clothes, but not recently - not anymore. Oh, well. It's still an ok dry cleaners.
We have used eco clean a handful of times for our down comforter and dress shirts. It’s more expensive than a regular dry clean space but I think everything comes back cleaner so I’d rather pay more. I always pick up in person. Crazy to see other reviewers’ issues, but our experience has been pleasant for the last year.
My first experience with EcoClean was a good one! My fiancé needed his suit and dress shirt pressed before our wedding. Initially I went to the Freidrich lane location (which is where they send the clothes off to be cleaned, oops!) but they were able to assist me and process my clothes and were extremely friendly.When my fiancé went to pick up the clothes at EcoClean on South Lamar, the order was not ready when they said it would be. This was frustrating, but they apologized for the error, marked it as a rush job, and had the clothes ready by open the next day.The employee even called to apologize and tell me that they had credited our order for the inconvenience, which...read full review