Cross Creek Hospital is an inpatient treatment center that offers comprehensive care for adults and seniors struggling with mental health concerns. The hospital also provides outpatient treatment for adolescents and adults. The expert clinical staff are dedicated to delivering high-quality care, treating patients with dignity and respect. Patients have praised the hospital's caring and supportive staff, with some highlighting the positive impact of specific programs, such as the IOP (Intensive Outpatient Program), which have been credited with saving lives and promoting personal growth.
The hospital's routine and schedule of activities are generally well-received, though some patients have noted that certain activities may not always be followed through. The medication management system, which involves doctors consulting via tablet, has received mixed reviews. The nursing staff is described as competent, but the quality of the staff who monitor patients can vary, with some being reported as strict or rude.
While individual therapy or counseling may not be available, the opportunity to connect with others facing similar challenges has been a valuable aspect of the hospital experience for many patients. The hospital's amenities, such as the ability to watch movies, read, draw, journal, and participate in yoga and chakra healing sessions, have been appreciated by patients.
Overall, Cross Creek Hospital is viewed as a valuable resource for those struggling with mental health issues, providing a supportive environment and a range of treatment options, despite some areas that could benefit from improvement.
the staff was amazing the therapist really really helped the group meetings really brought understanding to me I'm Cynthia Morse and I do not have to be sorry about getting the help that I needed I will be forever grateful to learn this ty Johnathan and all the staff forever in my heart
It’s been years since i went there i stayed there for eight months because i had nowhere to go after my treatment and to be honest i loved it there i was treated well and grew from experience and now that im an adult i cant help but smile knowing they where part of the reason i made it this far
PROS: The new layout of the ward was way nicer than the other hospitals I've been in because there were separate areas for noisy activity and for quiet activity. The group therapists I saw were good. Some of the nurses were caring. There was also pet therapy two days a week.
CONS: The beds are really uncomfortable. Most days I was here, we didn't have any kind of group therapy. Some nurses weren't very nice to us and barked orders at us like we were prison inmates- One nurse even yelled threats to another patient, which triggered said patient to start yelling back and then a code was called on him. We were told they'd change the movie if it was triggering, but they always… read full review
8402 Cross Park Drive, Austin, TX 78754
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