CommUnityCare: Hancock Walk-In Care is a busy healthcare clinic in Austin known for its caring staff and quality service. Many visitors appreciate the kindness of the nurses and doctors, who take the time to explain procedures step by step. Despite the clinic's popularity, especially in the mornings, patients have reported reasonable wait times, often around an hour. While some staff may appear stern due to the high volume of patients and the demands of the healthcare environment, most interactions are friendly and supportive. The clinic accepts various insurance options, including Medicaid and Medicare, and offers services on a sliding scale for those with financial constraints. Overall, patients recommend CommUnityCare for anyone in need of quick and affordable healthcare, highlighting the considerate care and attention received during their visits.
The labs lost my lab work after being there for hours so I have to redo it - extremely important because Dr thinks I might have HPI Lori infection which can lead to stomach diseases
Very unpleasant place to come very rude unwelcoming was told very false info about HIPPA violation as she tell a patients information as the room is full of other individuals very uncomfortable will be reporting this place in!!
Poor experience — walked in at 7:30 (hours are posted as open til 8:00). Waiting room and parking lot is empty. Was told by the person at the front desk that “everyone has been checked in for the day” — so much for community care. Was refused a supervisor. No one wants to do their jobs correctly. Zero stars if I could rate it.