About Cobblers Direct
Cobblers Direct is an online shoe repair service based in Austin, offering a convenient mail-in experience for shoe lovers everywhere. As a part of the renowned Shoe Hospital family, they have been providing quality shoe repairs since 1906. The company specializes in various services, including shoe repair, boot repair, handbag repair, sneaker repair, western boot repair, and belt repair. Customers appreciate the ease of the process: simply order online, send shoes using a pre-paid label, and receive them back in great condition. Reviews highlight satisfaction with the quality of work, such as restoring worn Birkenstock sandals and fixing sneakers with undone seams. The turnaround time is noted to be quick, averaging around four weeks, with some customers receiving their items back in as little as two weeks. The customer service is praised for being kind, responsive, and helpful, ensuring a positive experience. Overall, Cobblers Direct is recommended for anyone seeking reliable and efficient shoe repair services.
Once again, these guys did not disappoint. They repaired a shoe and it looks absolutely gorgeous. Top notch and true to their word!!
I really felt that they gave me personalized detention and even called me to make sure that I was OK with the Repair before they started and there were no surprises and expected cost other than really great quality work and a personalized touch so fantastic
Got my Timberland City Zip boots back and it’s brand new again. I really appreciated the call from the actual person helping with my shoes. I had these since 1998 so 28 years ago. Now with the right repairs I can wear these for another 20+ years! Thank you everyone at CobblersDirect!