About Vanguard Volkswagen
Vanguard Volkswagen of North Austin is a local and friendly Volkswagen dealer dedicated to providing excellent service to all its customers. The dealership's certified staff works hard to ensure a positive sales and service experience for every owner, whether new or pre-owned. Reviewers have praised the staff for their exceptional customer service and professionalism, noting that the team takes the time to make car buying a personal and enjoyable experience. The service department is efficient, kind, and accommodating, although some customers may experience longer wait times for certain services. John has been highlighted for his exceptional help, making sure customers are comfortable during their visits. Many customers, including those who traveled a distance, feel that the drive is worth it. Overall, Vanguard Volkswagen is a highly recommendable dealer that strives to make its customers feel valued and cared for.
5 stars – Santos Chapa is the real deal!
After eight years and multiple Volkswagen purchases (not just for me, but my entire family—siblings, mom, you name it), I realized I’d never left Santos Chapa a review. What a huge oversight on my part!
Santos is the absolute opposite of the stereotypical car salesman. No games, no high-pressure tactics, no endless back-and-forth nonsense. From day one, he’s been kind, courteous, incredibly patient, and genuinely cares about taking care of his customers like family. He goes way above and beyond—whether it’s explaining every detail without rushing, finding the perfect vehicle for our needs, or just making the whole...read full review
Matt and Juan really did a great job helping my son purchased his car. They went above and beyond to make this happened. Vanguard Volkswagen dealership really took care of everything from the moment you stepped in to their dealership, all the way to putting your license plate to your new car. Awesome job Matt and Juan.
Matt Kerrigan was kind, professional and easy to work with. His management should
Let him do the talking with his customers. 5 stars for Matt- his management team was less desirable to work with.
Thank you MATT!