Catherine Kennedy, OD

Sep 2025

Honestly, I have been coming here for 10 years and have loved the doctors and people that work here until now. The receptionist has an attitude and her customer service skills are lacking. Let me first say that it was not an inconvenience that I had to wait a few days longer or had to call in to see if the contacts were ready 5 days after I was told they would be there. The problem was that I was lied to and the receptionist was unwilling to acknowledge that a mistake might have been made or even offer an apology about something very simple until confronted in person - the apology was forced and insincere. It was also a bit late as the damage was done with the phone call...read full review

Dec 2021

Was a 5star experience at the beginning, 2 star on a scale of 1-5 experience till Teresa Wiles arrived and turned my appointment at the end into a 5 star experience.First paperwork was easy, check in process best ever, literally had near to no waiting time before a kind, knowledgeable young woman guided me to a room where they did the $40 machine that replaces having to have my eyes dilated and confirmed I am not color blind with some reading tests thereafter.The eye specialist with worst gelled up hair do I have ever seen, they had come in thereafter, was not Catherine Kennedy, whom I came to the location for based on reviews in the first place.He was very indecisive...read full review

Dec 2018

Dr. Kennedy and her staff are fabulous. They are timely with appointments and are skilled at helping you pick out frames that fit your face shape. I would highly recommend Arboretum Vision Care to anyone needing an eye examination, contacts, or glasses.