Castle Dental & Orthodontics

Castle Dental & Orthodontics in Austin provides a range of dental services, from routine check-ups and cleanings to emergency procedures like dental crowns and root canals. They also offer orthodontic treatments. The staff is known for being friendly and creating a welcoming atmosphere for patients. Patients have praised the dentist, Dr. Atanasiu, for being knowledgeable and gentle, making the experience comfortable. The dental assistants are described as kind and helpful. The office is clean and the staff is efficient, ensuring timely care even for unexpected visits due to pain. However, some patients have reported issues with billing and communication, such as not receiving follow-up calls and facing difficulties in resolving billing problems. The front desk staff, specifically Nancy, has been praised for resolving these issues and providing excellent customer service. Despite the occasional communication and billing challenges, Castle Dental & Orthodontics in Austin is generally well-regarded for its range of services, friendly staff, and efficient operations, making it a recommended choice for dental and orthodontic needs.