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Austintatious Blinds & Shutters
12918 Shops Pkwy #700, Austin
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We recently had to have our blinds repaired that are no longer under warranty and no longer in stock! The team was very pleasant and was able to fix them for us. I inquired about some new parts that I wanted to replace. Collin graciously got in touch with the warehouse and got me the parts I needed free of charge. I did not ask him to do this I only inquired about how much they would cost. I thought that was excellent customer service on their part!
We had a malfunction with one of our motorized shades and I called Austintatious. Collin walked we through getting the shade down for delivery to the showroom for repair. That repair was completed within 3 days at a fair price. Excellent service!
The staff at Austintatious are truly knowledgeable and attentive. They took the time to listen and help me find exactly what would look and work best for our needs. Every team member I've interacted with has been professional, incredibly well-informed about the products, and a pleasure to work with. I'm so grateful to have found the Austintatious team—they are outstanding!