Austin VA Clinic

Austin VA Clinic is a clean facility with helpful staff who treat patients with respect. Many patients report positive experiences with communication, including quick follow-up appointments and direct email with doctors. The clinic offers various services such as primary care, chiropractic care, optometry (vision care), dentistry, oncology, podiatry (foot care), and treatment for traumatic brain injuries (TBI). It is a modern, stand-alone multispecialty center that many veterans find more advanced than other clinics, with little waiting time and a supportive registration area. The clinic has plenty of parking, including numerous designated spots for disabled veterans. In fact, there are over 100 handicap parking spaces available, which many appreciate. It also features a small shop selling veteran items and some food onsite. While the clinic is well-regarded, it does not provide all services; for example, cardiac pacemaker checkups and cataract surgery are available at the Temple location. Although there can be wait times for lab services, most patients find the staff to be friendly and informative. Some staff turnover among primary care physicians has been noted, and there have been concerns about attitudes from a few staff members. Overall, patients appreciate the modern facilities and cleanliness, describing it as a signature veterans healthcare operation that delivers excellent service. Despite some areas for improvement, most patients highly recommend the clinic to veterans in the Austin area.