Austin Diagnostic Medical Center Heliport

I got a new primary care physician at Austin Diagnostic Clinic - North Clinic. The doctor was wonderful. Austin Diagnostic Clinic was terrible. I'll focus on ADC. PROBLEM: I spent an hour researching and completing in detail the very long, very detailed new patient online registration (medications and dosages, surgeries and dates, etc.). When I got to the clinic, the front desk person told me that they don't save that information and I needed to enter it all over again on PAPER! So, even though he carried in a computer, my doctor did not have my prior information when he saw me. I had to tell him most of the information for a third time. SOLUTION: ADC needs... read full review

Came here recently for women's health. DO NOT SCHEDULE IN THE AM. I made an appointment for 8am and I got a call saying to arrive early. Boy was I wrong. First of all, it was funny to come to a parking lot only to find out there's an access code that was supposed to be sent to me so I can park. Never got it. Had to stop a nurse who was walking on the street. That being said, I was not early. When I finally found the office. It was 8am and the lights were off, door was locked. I waited around and an employee finally came over with her Starbucks and unlocked the door, completely ignoring me. I didn't even say anything cause I was hoping she would address... read full review

I was referred to an Endocrinologist here. It was a bad experience all the way around. The notifications didn't mention the specific location of the office (within the larger building, St.David's, a completely different hospital name on the outside). Parking and signage were terrible and there were no parking spots available, so I had to drive around too long to find a spot. Then signs take you to one location for Endocrinology, and once you get there, there are paper signs with poorly written instructions to go to a different wing of the hospital. Additionally, the front desk lady (Alliona, unsure of spelling, an older lady with thin, bleach blond hair) was... read full review