About Martinizing Cleaners
YellowBag Cleaners offers a convenient and quality dry cleaning experience. With a 24/7 storefront powered by a kiosk after hours, customers can drop off and pick up their items at their convenience. The business provides free pick-up and delivery services, as well as smart lockers for added ease. If customers are not satisfied with their garments, YellowBag Cleaners will redo them for no additional cost. The business prioritizes sustainability, using eco-friendly chemicals and processes to protect the environment and garments. Customers have praised the attention to detail, with one reviewer noting that stubborn stains were completely gone after cleaning. Many have expressed their satisfaction with the quality of service, stating that clothes returned looking brand new and perfectly pressed. The staff is described as professional, friendly, and efficient, with quick turnaround times. Some customers have mentioned minor issues with the payment process and the temperature in the store. Despite these minor complaints, overall, customers have had amazing experiences and highly recommend YellowBag Cleaners for all dry cleaning and laundry needs.
This cleaners location was chosen because I needed a leather jacket cleaning & button alteration - late winter travel trip to the East coast. While the outcome was favorable, said services are outsourced which can prolong handling time. Yet, I would recommend the location. Just make time allowance for leather dry cleaning services.
It was my first time and after getting use yo the fully self serve experience using the kiosk, I was able to simply drop off and leave. I received notification for pick up and went back to the same kiosk to enter my info - the pick up was automated and I was able to do it in the evening as they are open 24 hours. Very convenient.
The receptionist was very helpful and accommodating. I needed my dress shirt cleaned and press for a formal event the next day. The receptionist had to call the manager to confirm they could accommodate my request. She called me back and let me know they could and walked me through the process of dropping off the shirt. I received text notification early the next day to let me know my shirt was ready. Pick-up was easy and the price was lower than I expected. The shirt looked brand new and I couldn't be more pleased with the outcome.