Reviews for Houk Air Conditioning DFW
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Related Searches
Electricians
Ratings
Google: 4.7/5 Facebook: 4.6/5 BBB: A+Houk Air Conditioning DFW
833 111th St, Arlington
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I have had absolutely amazing experience with Peggy Hall from HOUK AC. This young lady is professional, skilled and knowledgeable. Unfortunately I had very bad experience with another customer service representative but fortunately I made a call this week and Peggy replied. She listened to me carefully, asked the right questions, and the whole Communication and responsiveness from her side was superb. She took care of my situation and solved my problem after she communicated with the manager. To be honest they restored my faith in service and professionalism!!!They did absolutely everything to make the things right. The guys who were scheduled to do repairs, sent me...read full review
I had a hybrid dual fuel system installed in August. 2- heat pumps and 2-95% efficient gas furnaces. my electricity bill dropped over a hundred dollars the next month. Very happy, but during this cold snap my furnaces should have come on when the outside temp reached 35. We were running on heat pumps at 15 degrees, not very efficient. Called Houk and they sent Oscar Salazar. He said they don't do dual fuel systems very often, but he has been involved with many. He reprogramed my controls and showed me how to bypass the heat pumps and manually start the gas furnaces. With the gas furnaces the house heats up fast...he needs an Atta Boy...good Job. My wife will be toasty...read full review
Houk saved the day! After calling my home warranty company for our heater not working, the home warranty servicer came out and literally did nothing and we were left again with no heat and 11 degrees outside. I called Houk and they came out the same day and got my heat working! Shout out to Jose for his professionalism and expertise to get it working. The dispatcher was also extremely nice over the phone. I highly recommend Houk!