About Hand & Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa in Arlington, TX, offers a range of services including massages, facials, and hair removal. The spa aims to provide a relaxing and rejuvenating experience in a comfortable environment with top-notch treatments. The licensed therapists and estheticians are trained to customize each treatment to meet the individual needs of clients. Many clients have shared positive experiences, noting that the staff is kind and accommodating. Clients have praised the therapists for their amazing massage skills, perfect room ambiance, and excellent customer service from the front desk. The spa also offers membership options and gift cards for convenience. Clients have highlighted the welcoming and friendly front desk staff, as well as the professionalism and patience of the therapists. They appreciate the therapists' ability to listen to their preferences and provide the right amount of pressure during the massages. Overall, Hand & Stone Massage and Facial Spa is a luxury day spa dedicated to offering a relaxing and rejuvenating experience, and many clients have enjoyed their time with the therapists and estheticians.
Susie is the BEST when it comes to a deep tissue massage! I always leave feeling relaxed and rejuvenated. You will not be disappointed. This location by far is the most amazing place I’ve been to.
I called yesterday to make an appointment for a facial and Destiny answered the phone. She asked me to hold, which I didn’t mind, but while I was on hold I could hear the conversation happening in the background. I overheard her tell the client in front of her that they were more important than me, which didn’t feel very professional and left a bad first impression.
When I arrived at the office, there were two females sitting at the front desk. One of them made eye contact with me, so I began to say hi and let them know I was checking in. None of the front desk staff were wearing name tags, so I didn’t know who Destiny was, which made the check-in...read full review
Front desk girls are okay, some are rude had an early morning massage I was very relaxed, also received a facial that was also very good! No issues!
Restrooms were okay, towels on the floor, laundry baskets full overspilling