Reviews for Don Davis Ford Service
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 7:30AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 3.3/5Don Davis Ford Service
633 TX-360, Arlington
Directions Appointment Call Website Suggest an Edit
My rating is based on my overall experience over a month. I took my car in for a scheduled service. My chief complaint is the lack of communication. I always had to be the one calling to check on the status in spite of promises that they would call me. I had to call to find out if they had evaluated my car. I had to call to see when it would be ready. I had to call to see if my parts had come in. I had to call to schedule the visit to have the parts installed. There were also things that were undone from the initial service and had to be taken care of at the follow up visit. The oil change light was not reset. A mud flap was not resecured. The bright spot...read full review
Probably the worst communication I have ever experienced for updates on vehicle maintenance. I will be seeking OEM service elsewhere. Do not come here for service unless you just want to wait around indefinitely at home for a call that your vehicle may or may not be ready. Or if you call...get bounced around to everyone on-site before someone will tell you that they will look into it.
I'm so sorry that I ever set foot in this dealership. They did entice me with a decent product and price on a big F250 SuperDuty truck.But as everyone knows, it's SERVICE THAT MAKES THE DIFFERENCE. Bar none, in my 61 years on this earth, I have never, ever been so mistreated and repeatedly lied to by an alledged service department!!!!!!Gladly give anyone that asks details about my dealings and the abuse I've endured.DON'T WALK, BUT RUN AWAY FROM THIS DISHONEST CAR COMPANY.BTW, yes, I've asked for management to return my calls and whatnot.. To no avail. They're no doubt getting plenty rich without any accountability!!!! RUN, RUN, RUN!!!