Edit to my original post since the owner came to her house and asked us to take it down.
We have used this company's services once in the past but during this job he no called/no showed the appointment he scheduled and told my grandmother that she should've reminded him to come because he was very busy. He then charged my grandma a total of $395 for the diagnosis and the water valve replacement for the icemaker. My grandmother attempted to get some of the cost comped ($30 out of the $90 total for the diagnosis) since he no called/no showed her. He then charged her an extra $30 during the repair process on top of charging her for vacuuming... read full review
November 2025
I described my fridge being a Kodiak told him it is in my bus and I can come to him, he said he doesn't have a office to come to, I said again I can come to you, he said he hasn't even heard of a Kodiak refrigerator and then he asked if it is ac or DC I said DC and I needed a rv place to find repairs. I said I need a fridge guy. I asked what is the difference between a AC and a DC then he eventually just hung up on me. I called back to find out the difference between the two and he hung up again so I left him a message. $90 or $99 for diagnosis and then $300 or more after...im sure he is good at what he does but he is not good at people skills.... read full review
October 2024
Greg Biggs is very knowledgeable about refrigeration systems from 30+ year old systems to newer ones. I would also trust him with other appliances. His work is thorough and meticulous. He solved a defrost problem on our ancient GE side by side refrigerator/freezer. With his insights into how to adjust freezer/refrigerator temps, the unit is working better than it ever has before.
Edit to my original post since the owner came to her house and asked us to take it down.
We have used this company's services once in the past but during this job he no called/no showed the appointment he scheduled and told my grandmother that she should've reminded him to come because he was very busy. He then charged my grandma a total of $395 for the diagnosis and the water valve replacement for the icemaker. My grandmother attempted to get some of the cost comped ($30 out of the $90 total for the diagnosis) since he no called/no showed her. He then charged her an extra $30 during the repair process on top of charging her for vacuuming... read full review
I described my fridge being a Kodiak told him it is in my bus and I can come to him, he said he doesn't have a office to come to, I said again I can come to you, he said he hasn't even heard of a Kodiak refrigerator and then he asked if it is ac or DC I said DC and I needed a rv place to find repairs. I said I need a fridge guy. I asked what is the difference between a AC and a DC then he eventually just hung up on me. I called back to find out the difference between the two and he hung up again so I left him a message. $90 or $99 for diagnosis and then $300 or more after...im sure he is good at what he does but he is not good at people skills.... read full review
Greg Biggs is very knowledgeable about refrigeration systems from 30+ year old systems to newer ones. I would also trust him with other appliances. His work is thorough and meticulous. He solved a defrost problem on our ancient GE side by side refrigerator/freezer. With his insights into how to adjust freezer/refrigerator temps, the unit is working better than it ever has before.
Strongly recommend him for appliance repairs.