Total Orthopedics Sports & Spine Physical Therapy Center - Allen

I was outsourced by VA community care for my bilateral carpal tunnel surgeries (and for those who don’t know, all outsourced care by the VA is paid for by TriWest -this will help to understand this review). First and foremost, Dr Adams, Kendra (PA) and the rest of the surgical team were great from start to finish - 5 ⭐️s. As for the admin/billing part (Methodist Health System) -they get a sub par review. VA Community Care sends out the referral, a TriWest authorization # and the dates the referral is good for promptly after it is decided that a patient will be going outside of the VA hospital for medical care. For me, this was not the first time I’ve been... read full review

Went to this office for back issues, but they didn't really even examine my back. They didn't document the information I was giving them in the system correctly. The office staff is always rude. Every experience with them is difficult and trying to get anything to them or from them is like pulling teeth.

My favorite doctor retired. (Dr Rodgers). And Thank God, Seth left too! What a horrible PA!! I've been with this practice since 1996. That's a long time. I had my first surgery with Adam's at that time. I swapped over to Rodgers after my initial surgery. I have now come full circle. I've never forgotten why I initially left Adam's as my original doctor. I was left with significant scars after that surgery. The pain management left many bad memories. Time has not faded either of those. He does employ the most incredible PA. I had to use her for an injection. She's gentle and genuine. Whenever, I feel the need to have a knee replacement, I... read full review