came to shop and get food! got a combo went to the fountain drinks and they were ALLL out. just ice in one of them and when we went to tell them they said grab a can drink. later we told someone because we felt bad for everyone else that didn’t know because the cashier wasn’t telling anyone. later we over heard someone say “they want us to take down the signs (only 2) on the fountain drink machine” literally didn’t care that people were so confused on why it wasn’t working. BAD CUSTOMER SERVICE!! STEP IT UP especially if we are paying 40+ $$ for memberships!!!
February 2024
The staff at the cafe are polite and efficient, we joined them for lunch on a very busy Sunday (2.4.24) and they were very friendly and attentive and got orders out so quickly! Our family enjoyed our food very much and appreciated their work.
July 2023
I ran out of fuel in the Sam's parking lot, far from the fuel pumps. I went inside and figured if anyone would know how to help me, it would be the tire guys. The guy at the tire desk was super nice and called someone to help. A guy named Jared (pretty sure he was management based on how nicely he was dressed) came to my aid. He grabbed a Jerry can and siphon and came out to my car and put enough fuel in it to get me to the fuel pump. He was super helpful! He had to tell me that it was him personally helping me, not Sam's, for liability purposes, I'm sure. But I can't rave enough on how awesome he was! He was so helpful, especially in 104° temperatures.... read full review
came to shop and get food! got a combo went to the fountain drinks and they were ALLL out. just ice in one of them and when we went to tell them they said grab a can drink. later we told someone because we felt bad for everyone else that didn’t know because the cashier wasn’t telling anyone. later we over heard someone say “they want us to take down the signs (only 2) on the fountain drink machine” literally didn’t care that people were so confused on why it wasn’t working. BAD CUSTOMER SERVICE!! STEP IT UP especially if we are paying 40+ $$ for memberships!!!
The staff at the cafe are polite and efficient, we joined them for lunch on a very busy Sunday (2.4.24) and they were very friendly and attentive and got orders out so quickly! Our family enjoyed our food very much and appreciated their work.
I ran out of fuel in the Sam's parking lot, far from the fuel pumps. I went inside and figured if anyone would know how to help me, it would be the tire guys. The guy at the tire desk was super nice and called someone to help. A guy named Jared (pretty sure he was management based on how nicely he was dressed) came to my aid. He grabbed a Jerry can and siphon and came out to my car and put enough fuel in it to get me to the fuel pump. He was super helpful! He had to tell me that it was him personally helping me, not Sam's, for liability purposes, I'm sure. But I can't rave enough on how awesome he was! He was so helpful, especially in 104° temperatures.... read full review