Reviews for Key City Septic & Plumbing
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Google: 4.1/5
BBB: A+
Key City Septic & Plumbing
702 E South 5th St, Abilene
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I was helping my parents with a septic issue (toilet flushing VERY slow, if at all) and we realized the tank was full. My parents called a company (NOT Key City) and the people said they’d be out first thing in morning. By lunch I got I got involved. I spoke to Jo Ann at Key City and she was perfect. It just so happened that they had a cancellation and their crew was there in LITERALLY an hour. Went right to it and emptied the tank…*HERE IS WHY I’M LEAVING A REVIEW*… The toilet still wasn’t flushing. Wasn’t their fault so I said my dad and I would work on finding the problem. I thanked them and figured they’d leave because they did the job they were asked...read full review
This is a tough job, and thankful they came out to do the hard labor in the heat to take care of our septic. Secretary staff was helpful in getting it scheduled and responsive to all questions. Thankful!
From the first call requesting service, the technician that kept me in the loop the entire time, to the last call sending payment, the service was AMAZING! everyone that works there is so fun and down to earth. They made a very stressful situation a little less heavy. You guys rock, and I’m soooo thankful you have good SEO on google so I was able to find you