About Petitt Heating and Cooling
Reviews for Petitt Heating and Cooling
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Petitt Heating and Cooling has been serving Sumner, Robertson, and Davidson Counties for over a decade. The team provides dependable heating and cooling services 24/7, including holidays. They offer expert maintenance plans, flexible financing, and personalized care. Petitt Heating and Cooling is family-owned and community-focused, with over 30 years of industry experience and a strong dedication to service excellence. The team is knowledgeable, certified, and insured, and has built a reputation for respect, quality work, and genuine care for clients. They provide thorough inspections, minor repairs, and long-term solutions. Clients have reported being impressed with the service, citing fair pricing, quick work, and friendly technicians. The technicians are responsive, trustworthy, and professional, and explain options and recommendations clearly. Overall, Petitt Heating and Cooling is a reliable choice for HVAC service, with a focus on customer satisfaction and quality work.
Today I cut the wire from the thermostat to the HVAC unit. Oops!! I immediately called Petitt. I was promptly placed on their list to be worked into the schedule. Within 2 hours Carlos had come, fixed the wire and replaced the blown fuse. I am so thankful for good service!
I had a great experience with Pettit Heating & Cooling, and I really appreciate the way their entire team handled my service call.
The administrative team was responsive, communicative, and genuinely sympathetic throughout the process. They made sure I was heard, understood my concerns, and stayed engaged to make sure I was taken care of. That level of customer service really stood out.
The technician, **Zach**, was also excellent. He was friendly, professional, and clearly wanted to solve the problem rather than just get through the service call. He replaced the zone damper motor/actuator for the upstairs zone, tested the system, and worked to make sure...read full review
Absolutely amazing people… best customer service… all 4 people that came through the process genuinely helped in every way possible… couldn’t thank them enough for the urgency they put into fixing my unit for all 6 of my children