Brown Heating & Cooling Service, Inc. is a reliable business that provides HVAC and heating system repair services. They are known for their excellent communication, promptness, and professionalism. In the reviews, they were praised for their quick response time, honesty, and trustworthiness. One customer mentioned that they could have easily charged more for a repair, but they chose to be honest and only charged for the necessary $200 fix. Additionally, they were flexible and accommodating when a customer's heat went out and they needed help the same day. Overall, Brown Heating & Cooling Service, Inc. is a business that values customer satisfaction and provides high-quality services.
If you’re could leave more stars I would! Brown’s had been taking care of my unit for years, and they always are speedy, efficient and reasonable. They are friendly and professional . They care about their customers and getting the job done right. It’s a blessing to have them in our community!
Browns installed our new system 8 years ago and did a great job. Their service for the few issues we’ve had has been quick and very affordable. Highly recommend Brown Heating & Cooling.
Brown's has serviced all of our air and heat needs for 18 years, but today, I saw something wonderful. We ahve a dear neighbor with dementia, and when Brown's showed up to fix her heat, she was so confused and didn't know what was going on. But he was so kind and warm and genuinely caring, explaining who he was and why he was there multiple times, he got down next to her chair and held her hand and chatted with her like she was his own grandmother. Simply wonderful.!
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1405 Depot Street, Shelbyville, TN 37160
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