Booked a carpet cleaning for Friday 11/10/2023 at 12 noon. This company called me on Thursday 11/9/2023 at 11:30 am to say they were on the way because one of their people put us on the schedule for the wrong day. I was leaving for work and told them our appointment was for the next day when I wasn’t working. Steve ( one of the S’s from S&S ) said he’d see me on Friday as per our original schedule. I moved all my furniture and everything out of the rooms to be cleaned. They never showed up. And won’t return my phone calls. Very professional and inconsiderate.I will never call this business again.
June 2021
They did a fantastic job on my embarrassingly dirty carpets. They were on time, polite, and got the job done in a timely manner. Highly recommend.
March 2020
Had an 830a appointment for cleaning. No one showed. Waited almost 2 hours and called office. Never got a response. 2 hours later called office again, never got a response. Called again about an hour later... No response. Never got a call back for a reason or explanation. Not dependable at all!!!
Booked a carpet cleaning for Friday 11/10/2023 at 12 noon. This company called me on Thursday 11/9/2023 at 11:30 am to say they were on the way because one of their people put us on the schedule for the wrong day. I was leaving for work and told them our appointment was for the next day when I wasn’t working. Steve ( one of the S’s from S&S ) said he’d see me on Friday as per our original schedule. I moved all my furniture and everything out of the rooms to be cleaned. They never showed up. And won’t return my phone calls. Very professional and inconsiderate.I will never call this business again.
They did a fantastic job on my embarrassingly dirty carpets. They were on time, polite, and got the job done in a timely manner. Highly recommend.
Had an 830a appointment for cleaning. No one showed. Waited almost 2 hours and called office. Never got a response. 2 hours later called office again, never got a response. Called again about an hour later... No response. Never got a call back for a reason or explanation. Not dependable at all!!!