About Summitt Medical Group
Reviews for Summitt Medical Group
Write a reviewHours
Monday: 7AM - 4:30PM
Tuesday: 7AM - 4:30PM
Wednesday: 7AM - 4:30PM
Thursday: 7AM - 4:30PM
Friday: 7AM - 4:30PM
Saturday: ClosedSunday: Closed
Summitt Medical Group is a healthcare facility praised for its caring and professional staff. Patients appreciate the doctors and nurse practitioners, such as Dr. Jordan Lakin, Dr. Julius Von Clef, and Jessi Young, for their kindness, knowledge, and thoroughness. The staff often listen carefully to concerns, follow up diligently, and provide compassionate care, making patients feel like valued individuals. Many reviews highlight the friendly and helpful attitude of the medical assistants and the overall welcoming environment. However, some negative experiences have been reported. One patient experienced unprofessional behavior from a nurse on duty, who spoke poorly about them outside the exam room and made false statements about their health, which was hurtful and disrespectful. Additionally, issues with the front desk staff were noted, with complaints about rudeness and condescension during appointment scheduling. Despite these concerns, most patients remain satisfied with the medical care received, especially with the doctors' professionalism and the staff's kindness. Overall, Summitt Medical Group is regarded as a place where patients receive attentive, respectful care from dedicated providers and helpful staff, with some room for improvement in staff professionalism at the front desk and certain team members.
Dr. Jordan Lakin is an exceptional doctor. He listens, is extremely knowledgeable, kind, and doesn’t make you feel rushed when you have questions, and he truly cares about each patient. He always follows up and has excellent bedside manner.
On my most recent visit, I saw the nurse practitioner, Cassie instead. She was professional and thorough and explained things in depth. Donna works at the front desk and she’s always very sweet, warm, and welcoming
However, the nurse on duty was very unprofessional. I could hear her speaking poorly about me outside the exam room door and she told the NP that I didn’t even have an illness and that I’d been experiencing...read full review
Been going to this summit to Dr Johnson for over a year now and I love him! Sometimes I have to see Jessie the RN which is fine cause she is an angel. But I’ve never had a problem with this office. They care about my health and listen to my concerns. There needs to be more 5 ⭐️ reviews?!
I have been a patient of the clinic for several years and have received great care. I was most recently evaluated by Jessi Young for a sick visit and was thankful I was able to be fit into the schedule within a day of calling. She was very kind and compassionate. All of the medical assistants are always so kind. I would have given 5 stars had the registration staff not been so extremely rude and condescending. I was scheduled for an appointment without my consent after I informed them I couldn't schedule 3 months in advance secondary to work. It's disheartening that clerical staff can degrade such a wonderful facility.