About The Pipe Doctor
The Pipe Doctor is a locally owned and family operated plumbing specialist that has been serving Knoxville and the surrounding areas for 30 years. They provide excellent service for residential, commercial, new construction, and service jobs of any size. Customers appreciate their great communication and trustworthiness, knowing they can rely on the team to do a good job without overcharging. They are available 24/7 for emergency services, offering prompt and professional assistance with plumbing and drain issues. Their team efficiently diagnoses and resolves problems, including complex issues like root-caused pipe clogs, and completes repairs to satisfaction. Recent reviews highlight their quick response, such as coming out the same day to fix a pipe bust and getting water back on within an hour. Customers also praise the professionalism and courtesy of their technicians, especially James and Daniel, who go above and beyond to ensure everything is working properly. The company’s reliable and trustworthy service keeps customers loyal and confident in their work.
*5 star review - Only because of James and Daniel!*
We purchased our new construction home a year ago, and within the first two months we began experiencing issues with frequent toilet clogs and low water pressure. When we first called, the company sent Jeremy, who was dismissive and simply said it was a clogged toilet. The problem returned multiple times, and despite having someone come out four times, nothing was resolved. We finally had to hire another company for a second opinion, and they discovered a belly in the line. Pipe Doctor later confirmed this and sent someone to fix it.
Unfortunately, the issues came back again. When I called, the receptionist...read full review
I cannot say enough about the service James and Daniel provided. They quickly diagnosed an ongoing issue that had been a source of frustration for a few months. They went above and beyond by bringing KUB on site to ensure it was fully resolved. Their professionalism, respect, and courtesy made the experience stress-free, and they saved me weeks of wasted time and headache. I will absolutely be requesting James and Daniel for any future plumbing needs.!
Joe Braden is definitely a five star service provider. He is very knowledgeable in his field of service. His customer relation skills are exemplary. He is A+. I would give him more than five stars if I could.